The controller of personal data is GlobalPass AG, a Switzerland based company with the commercial register number CH-170.3.043.885-9 (“we, us” and “GlobalPass”).
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GlobalPass is a global identity verification company. We deliver a worldwide platform to verify customers online, anywhere, in seconds.
Because of our international reach, we adhere to the highest legislative standards, including the Swiss Federal Act on Data Protection and EU General Data Protection Regulation (Regulation).
Regulation has been in force since May 2018 and regulates the data protection practices of any companies which deal with all personal data of private individuals in the EU, irrespective of whether these companies are based in the EU or not.
We collect and process the User's personal data which the User provides to us for the following purposes:
We collect only the data that we need to respond to your inquiries or to provide you with the services you request from us. Specifically:
We will process your personal data only on the following legal basis:
1) User has given consent to the processing of his personal data for one or more specific purposes;
2) processing is necessary for the performance of a contract to which the User is party or in order to take steps at the request of the User prior to entering into a contract;
3) processing is necessary for compliance with a legal obligation to which GlobalPass is subject;
4) processing is necessary in order to protect the vital interests of User or of another natural person;
5) processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the GlobalPass;
6) processing is necessary for the purposes of the legitimate interests pursued by GlobalPass or by a third party.
Users' personal data are processed by our employees and contractors who are authorized to work with personal data and are properly trained. Such persons process the User's data only for the purposes indicated above.
We do not disclose User’s personal data to third parties, except:
Service providers, which provide us with services that include the processing of Users' personal data, belong to the following categories: website analytics services, website hosting and maintenance, IT development and management, cybersecurity services.
We guarantee and ensure that such third parties process the User's data in accordance with the agreement concluded between us and such third party and requirements contained therein, as well as that we always cooperate only with reliable partners who ensure strong compliance with data protection laws and regulations.
Personal information that you share through the Website may be transferred internationally, including to or through areas where the standards for data privacy differ from those in force in European Union and Switzerland.
Some of our service providers may be located in countries outside the European Union and Switzerland which the European Commission and Swiss Federal Data Protection and Information Commissioner has recognized as a country or territory, or one or more specific sectors as providing adequate protection. Such transfer does not require any special permission.
However, some of our service providers may be located in countries that are not recognized as providing adequate level of personal data protection. When transferring data to such service providers, we guarantee that we will take measures to ensure the protection of the personal data and rights of the Users, using legal tools approved in the relevant data protection legislation.
You can obtain information on such service providers and make your decision regarding transfer of your personal data to such service providers in our Cookies management tool available on the Website.
We store Users' personal data for a limited period of time, which varies depending on the purpose of the data processing. After this period, the personal data of the Users will be permanently deleted or anonymized.
We store the received personal data until:
Users' personal data is stored in accordance with the following rules and criteria:
GlobalPass does not sell, trade, or otherwise transfer your personal data to third parties without your express consent.
GlobalPass may disclose your personal data in cases where such disclosure is necessary to comply with the law, enforce our site policies, or protect our or others’ rights, property, or safety.
When we process Users’ personal data, we assess the risks of confidentiality and use our organizational, financial, and technical resources, which are necessary to ensure the security of processing personal data in accordance with the principles set forth in the respective data protection laws.
Occasionally, at our discretion, we may refer to third-party products or services on our Website. These third parties have separate and independent privacy policies. GlobalPass has no responsibility or liability for, nor direct control over, the content and activities of these third parties.
The User have the right to request from the GlobalPass access to and rectification or erasure of personal data or restriction of processing, to object to processing as well as the right to data portability. Where the processing is based on User’s consent, User has the right to withdraw consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.
If you have a reason to believe that we violate your rights specified by law or these rules on data processing, you have the right to submit a complaint to the supervisory authority.
We will make commercially reasonable efforts to provide you with reasonable access to any of your personal data we maintain within 1 month as of receipt of your request.
Please note that all requests under the rights listed above must be made in writing either by letter or email to dpo(at)globalpass.id, and may require subsequent verification procedures to confirm the requestor’s identity.